In development · U.S. restaurants

Help an open tablefind its next guest.

Turnstitch is being built for U.S. restaurant operators to help refill tables after cancellations by reaching guests who opted into the waitlist. Today, owners can create a private restaurant workspace and manage their guest waitlist. Reservation-provider integrations, live cancellation recovery, guest offers, and confirmed bookings are not available yet.

The planned handoff

Open tableOpted-in guestConfirmed booking

From cancellation to cover

A table opening is only useful if it reaches the right guest.

The idea is simple: notice the opening, make a thoughtful handoff, and leave the owner with a clear close to service.

The planned reservation recovery handoff

  1. 01Before

    An opening is easy to miss.

    When a reservation falls away, an owner still has to find a willing guest and follow up between the rest of service.
  2. 02The handoff

    Route the opening to a willing guest.

    The planned service matches table details with opted-in guest preferences, sends an offer through a selected provider, and updates the reservation after acceptance.
  3. 03After

    Close with a clearer picture.

    A daily owner report is designed to show which tables filled and which openings remain available, ready for the next service.

Planned capabilities

Built around the moments that get lost.

Reservation changes, guest consent, offers, and the owner’s daily view belong in one considered flow.

Reservation changes

Watch for cancellations

Connect a supported reservation provider to follow table openings as they happen.

Opted-in guests

Honor the waitlist

Use consent status, party size, and availability preferences to shape each offer.

Offer → booking

Route the offer

Send an opening through the restaurant’s selected messaging provider, then confirm acceptance.

A clear close to service

See what remains

Give owners a daily report of tables filled and openings that are still available.

Live monitoring, guest offers, confirmations, and AI matching are not available yet. Those capabilities depend on supported reservation, messaging, and model integrations.

For U.S. restaurant operators

Tell us what your team needs.

Turnstitch is in development. Share a little about your restaurant and your interest in a pilot conversation.

Submitting an inquiry does not activate live reservation recovery or integrations.

Pilot inquiry

Tell us about your restaurant.

A few sentences is plenty.